Custom Dashboard immediately
notes the status of the customers servers/workstation, network & cameras
Custom alerts allow you to specify only the information you are interested in, rather than large amounts data that you have to sift through
They tell you what the problem is – software or hardware issues or device working outside set parameters, so you know what to do to quickly remediate the situation
Remote connectivity allows you to fix most problems from the management console.
This prevents unnecessary, costly service calls
Inventory management provides device details such as serial numbers, server, switch & camera information, so you know what parts are required to fix the problem
Reporting means the customer can see the value the integrator is providing through a higher level of service validating their maintenance agreements
Red = Dead
Green = Working