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Security cameras are not a “set-it and forget-it solution” 

Without continual monitoring, a myriad of issues can prevent your video surveillance system from working when your customers need it most, affecting their safety, costing you money & reputation

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Remote connectivity to VMS servers

allows you to fix problems remotely saving

you from sending out a service technician.

By knowing what the device was doing

before it failed, our solution provides information on the likely cause

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Smart alerts give you instant visibility on critical components & imaging streams, so you know what caused the outage or is degrading the service & what exactly you need to fix it

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With Inventory Management this critical information will reveal the parts & skills necessary to fix the problem before you

send out a technician. This means faster time to resolution & that is what everyone wants

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We provide an immediate, easy to understand status of your video surveillance components

alerting you of any “down devices”

or degradation of service